Terms of Service
Welcome to Exthalpy!
These Terms of Service (“Terms”) govern your access and use of Exthalpy, including our website, applications, AI-driven client success automation platform, virtual assistants, and related services (“Services”). By using Exthalpy, you agree to comply with these Terms.
1. Acceptance and Eligibility
You must be at least 18 years old or the age of majority in your jurisdiction to use our Services. By accessing our Services, you represent that you meet these requirements.
2. Description of Services
Exthalpy provides AI-driven tools for businesses and professionals to automate client interactions, manage relationships, and improve customer success operations.
3. Accounts and Security
You are responsible for maintaining confidentiality of your login credentials and agree to notify us immediately of unauthorized use. You are solely responsible for activities under your account.
4. Payments and Subscriptions
Fees for premium features are payable as outlined during sign-up. All fees are non-refundable unless otherwise specified in our Refund Policy.
5. User Conduct
You agree not to misuse the Services by:
- Violating laws or regulations
- Reverse engineering, data scraping, or unauthorized access
- Transmitting harmful or malicious content
6. Intellectual Property
Exthalpy owns all intellectual property rights in our platform. You retain ownership of your uploaded content.
7. Data Privacy
Your privacy is paramount. Refer to our Privacy Policy for details on how we manage personal data.
8. Liability and Disclaimer
Services are provided “as-is” without warranties. Exthalpy shall not be liable for indirect, incidental, or consequential damages.
9. Governing Law
- EU users: Governed by laws of Ireland
- India users: Governed by laws of India
- US users: Governed by laws of Delaware, USA